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Privacy Policy

1. Introduction

This Privacy Policy explains how EcoSystem.Africa and its subsidiaries, affiliated companies, and associated brands (collectively referred to as “we”, “our”, “us”, or the “EcoSystem.Africa Group”) collect, use, store, and protect your personal data when you interact with our websites, services, products, or other digital platforms.

This policy applies to personal information collected through www.ecosystemafrica.co.za and the websites, platforms, and services operated by the EcoSystem.Africa Group and its respective companies, including: Drakkar, Royce & Bolt, Thor Consultants, Circle Plus, Built, Afrilogistik, Uphondo, Afri Access, Fitout Factory, Identity, FirstSafety and Mekano Steel.

Where a specific subsidiary, affiliated company, or brand has additional privacy requirements relating to its particular services, those requirements may be communicated in a supplementary privacy notice applicable to that service.

We are committed to protecting your personal information and processing it responsibly and in accordance with applicable data protection legislation, including the Protection of Personal Information Act (POPIA) of South Africa.

2. Contact Information

If you have any questions or concerns about this policy, please contact us at:

3. What Information We Collect

  • Names
  • Email addresses
  • Phone numbers
  • Location and industry (if submitted via contact form)
  • Message content provided in forms

4. How We Use Your Information

We use your personal data to:

  • Respond to your inquiries or requests
  • Improve our customer service
  • Provide relevant business communication

5. Sharing of Information

We do not sell or rent your personal information. Information may be shared with service providers under strict confidentiality for service delivery only.

6. Data Security

We implement reasonable security measures to protect your data. However, no online system is 100% secure.

7. Cookies

Our website may use cookies to enhance user experience. You can control cookie preferences via your browser settings.

8. Your Rights

You may request to review, correct, or delete your data at any time by contacting us using the details above.

9. Updates to This Policy

This policy may be updated from time to time. We encourage users to review this page periodically.

10. POPIA Compliance (South Africa)

EcoSystem.Africa complies with the Protection of Personal Information Act (POPIA) of South Africa and ensures all personal data is processed lawfully and transparently.

Last updated: 16 September 2026